POPIA Consent

place2stay.co.za

POPIA CONSENT AND PROCESSING NOTICE

Let's Trade 1350CC trading as Place2Stay
Protection of Personal Information Act, 2013 (Act No. 4 of 2013)
Last Updated: 8 March 2026

1. PURPOSE

This POPIA Consent and Processing Notice explains how Place2Stay processes personal information when you use the Platform, create an account, publish a listing, upload verification documents, or contact support.

2. RESPONSIBLE PARTY

Let's Trade 1350CC trading as Place2Stay


3. WHAT PLACE2STAY PROCESSES

Depending on your role and how you use the Platform, Place2Stay may process:

  • name and surname

  • email address

  • phone number

  • profile information

  • student or tenant information

  • landlord or operator information

  • identity documents

  • company, trust, or authority-to-advertise documents

  • listing data and property information

  • support communications

  • enquiry information

  • technical and usage data


4. WHY PLACE2STAY PROCESSES THIS INFORMATION

Place2Stay processes personal information for platform purposes including:

  • account creation and management

  • authentication and security

  • listing publication and moderation

  • search, save, map, and enquiry features

  • identity verification

  • authority-to-advertise verification

  • review of proof for badges or special claims shown on listings

  • support and troubleshooting

  • fraud prevention and abuse prevention

  • record keeping and legal compliance


5. LANDLORD VERIFICATION CONSENT

If you upload landlord verification documents or supporting evidence, you consent to Place2Stay processing those documents for:

  • identity verification

  • authority-to-advertise verification

  • fraud prevention

  • account administration

  • support

  • internal moderation or review

  • review of specific listing claims or badges


Optional supporting documents may also be processed for these platform purposes.

Uploading optional supporting documents does not mean Place2Stay becomes a compliance authority, inspector, or certifier.

6. LAWFUL BASIS

Place2Stay processes personal information on one or more of the following lawful grounds:

  • your consent

  • performance of a platform service or agreement

  • legal obligation

  • legitimate interests such as fraud prevention, moderation, platform security, and support


7. SHARING

Place2Stay may share personal information:

  • with relevant users where necessary for enquiries and responses

  • with service providers helping us operate the Platform

  • with legal or regulatory authorities where required by law

  • with professional advisers where reasonably necessary


Place2Stay does not sell personal information to third parties for their independent marketing use.

8. RETENTION

Place2Stay retains personal information only for as long as reasonably necessary for:

  • platform operation

  • verification

  • support

  • fraud prevention

  • moderation

  • dispute handling

  • legal compliance


Retention periods may differ based on the type of information and the legal or operational need for it.

9. YOUR RIGHTS

Subject to applicable law, you may have the right to:

  • request access to your personal information

  • request correction of inaccurate information

  • object to certain processing

  • withdraw consent where processing is based on consent

  • request deletion where legally appropriate

  • lodge a complaint with the Information Regulator


For POPIA rights requests, contact:


We may request proof of identity before actioning a request.

10. CONSENT STATEMENT

By creating an account, using the Platform, or uploading verification documents, you acknowledge and agree that Place2Stay may process your personal information for the purposes described in this notice and the Place2Stay Privacy Policy.

Where the Platform presents specific consent checkboxes or declarations, those consents apply in addition to this general notice.

11. INFORMATION REGULATOR

If you believe your personal information has not been handled lawfully, you may contact:

The Information Regulator (South Africa)


12. UPDATES

This document may be updated from time to time.

Material updates may be communicated through the Platform, by email, or by publication on the website.